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Old May 12th, 2008, 06:13 PM   #38 (permalink)
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Default Re: Top Forum Poster Contest

Quote:
Originally Posted by PokerDawg View Post
So I just have to find the number and keep you on the phone from the time you start until the time you go home right?

Actually...You mean there is a company that still uses LIVE PEOPLE on telephone customer service?
Yeah I can multitask pretty well

And yeah. Live customer service. I get the really pissed off ones, the ones that want their money back, and it is my job to decide how much to give them. Once again, we do pretty well, so I don't have a ton to do. I literally go into work at 6AM and sit in front of the computer and zone out from about 6AM until around 10. Then I take about 3 or 4 calls and fix problems. Then I go on lunch and call back all of the people again to apologize and give them money.

It is that simple.

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